Social media 101 for employees: Building a culture of collaboration

Customer service training experts predict employees will bolt as the economy improves. Why? Consider the following professional development scenarios these past few years. Conflict resolution training for dismal if any merit increase, team building skills within a survivor (as in reality TV) mentality, a collaborative approach to long hours, and … Read the rest

Mr. Livingstone, I presume: How to use LinkedIn to search for contacts

Now that you’ve chosen a target market, start looking for contacts. If your target customers are involved with LinkedIn, it’s a great place to look for decision makers, business managers, and information about their companies. Where the money is. Why did Willie Sutton rob banks? “Because that’s where the money … Read the rest